23 March 2020
WHC postponed to Summer 2021
Following our recent announcement postponing the 2020 Congress, we are delighted to announce that the 14th World Harp Congress will now take place between Saturday 7th and Thursday 12th August 2021. Delegate registration and the Exhibition will open on Friday 6th August at the Royal Welsh College of Music and Drama. The following information has been collated and published to make the transition as smooth as possible for everyone involved:
First of all… Please update your links to our most up to date online resources.
All website information about the 2021 World Harp Congress is now in its new home at www.whc2021.wales.
The whc2020.wales website will continue to carry this information and a link to the new site. Facebook and Twitter accounts have simply been renamed to WHC2021 but if you were already following the WHC2020 accounts you do not need to do anything to receive the 2021 news.
Delegate Passes: As a straight postponement of all events we are making all tickets and delegate passes already purchased for the 2020 event, eligible for transfer to the new dates in 2021. Single Day tickets will be eligible for the same day of the week, but we will allow you to transfer these to another day if you are unable to attend on the new date. If you have not bought a day ticket or a week pass yet, where have you been? Our Early Bird Ticket Discount Deadline has been extended until 1st April 2021 to allow time for everyone to make new plans before committing to new ticket purchases. Week long passes and single day tickets can be purchased at www.whc2021.wales/delegates
Hotel Accommodation: Many of you have taken advantage of the Congress Hotel Booking site to get the best advance rates for your Cardiff Hotel Accommodation. The added benefits of this site is that no payment is taken until 7 days before the Congress. As such you will be able to either cancel your booking without incurring any cost or we can simply transfer your booking to the new site as soon as it is up and running. We anticipate this will be some time in May 2020 but this is dependent on a large number of hotels that are already managing a number of similar booking transfers at this time. More information will be published on our www.whc2021.wales/accommodation page as soon as it is ready.
Self-Catering Accommodation: Bookings for self-catering accommodation will automatically be transferred to the new dates. We will accept amendments with the same value (i.e. date changes) up to the 1st September 2020. The deadline for new bookings of self-catering accommodation has been extended until 1st April 2021 and you can still book and pay for your self-catering accommodation at www.whc2021.wales/accommodation
Public Tickets for Evening and other Public Events: All these events have been transferred and all existing bookings are now valid for the new events. The only exception is ‘The World of Harps’ on Sunday 26th July 2020 that has had to be moved from the Wales Millennium Centre to St David’s Hall on Sunday 8th August 2021. Public tickets purchased directly from the Centre will be refunded automatically but we hope you will still want to come to this event in its new home at the National Concert Hall of Wales. A full list of public events can be found at www.whc2021.wales/whatson
WHC Annual Membership: It is a condition for delegates to be members of The World Harp Congress. Memberships that have been purchased for the Calendar year 2020 will be extended to cover the Congress dates in 2021 but you are able and encouraged to purchase another full year’s membership if you wish to support this organisation in its work after the Congress event ends next year. More information on the different types of WHC Memberships can be found at www.worldharpcongress.com/membership
Performers: As performance contracts have already been issued for the 2020 event dates a simple addendum will be issued to all performers giving the new dates of the 2021 Congress. To not add unnecessary administration, we will not be issuing new contracts but honouring the existing day of the week, venue and time of the original contract with only the date and year changing. We will ask performers who have existing bookings that conflict with the new dates to contact us via email at email@example.com and we will do our best to work through these small schedule changes where possible.
Exhibitors & Sponsors: All existing 2020 Exhibition space, stands and room bookings will automatically transfer to the 2021 event, along with any advertising or sponsorship that has already been booked. As these bookings are still open the deadline has been extended until 1st April 2021. More information can be found at www.whc2021.wales/exhibition
Refunds: As a non-profit organisation, these unprecedented times will place unusual pressure on the administration of this event. We therefore request that you do not request refunds for tickets or bookings as this adds to the level of administration and ultimately the cost of the event. By rescheduling the event entirely in its current advertised format, we have made all purchases valid for the new event dates to remove the need for refunds completely. We appreciate that the rescheduling of the event is not always going to work for everyone. If this is you, then we would ask you to consider donating the cost of your tickets to support the future of this event and the valuable work the World Harp Congress carries out in developing the international role of the Harp. If however you do request a refund we will assess these requests on a case-by-case basis so please bear with us at this unusually busy time. Any refunds that are processed will be done so at the original point of sale and any amounts will be deducted by any fees charged to WHC2021 by the Card providers or Banks.
In the unlikely event that you would still like to request a refund, these should be directed as follows:
Delegate tickets and passes email firstname.lastname@example.org
WHC Annual Memberships email email@example.com
Public tickets at Wales Millennium Centre contact the box office via the website www.wmc.org.uk
Public tickets at St David’s Hall contact the box office via the website www.stdavidshallcardiff.co.uk
Self-catering accommodation email: firstname.lastname@example.org
Thank you for your support
We hope that you agree it is the right decision to put the safety of our staff, artists, volunteers and audiences first and this decision has not been taken easily. With over 200 individual Congress events and over 900 performers to reschedule we know this is going to be an enormous task and the implications of this situation have been impossible to predict and will be hard to manage. We are aware that the additional cost this will have to the World Harp Congress itself that many of you will have incurred your own costs as part of this unfolding virus and we hope that by making this decision in good time that you are able to re-arrange flights with airlines, hotels and transport companies and reschedule these into 2021 without losing money.
We thank you in advance for your help and continued support as we plan and deliver the 14th World Harp Congress 2021. We look forward to welcoming you to Cardiff, Wales in August 2021.
The WHC2021 Team.